Privacy Policy and Terms of Service for HodlMaven.com
Privacy Policy
Purpose
The purpose of this Privacy Policy (“Privacy Policy” or “Privacy Notice”) is to explain how HodlMaven.com, our affiliates, and our brand names and services (collectively “HodlMaven,” “we,” “our,” “us”), collect, maintain, and use the personal information of users of this website (“Site”). This includes users who contact our customer service representatives, fill out online forms, download and use our browser extensions or applications, and provide information to our sales agents (“user,” “you,” “your”). For any questions or concerns about this Privacy Notice or the information we gather about you, please contact us by email at info@hodlmaven.com or by mail at HodlMaven, Privacy Department, 335 Kent Rd, Kent, CT 06757.
How We Collect Your Information
We collect information about you when you interact with our services, including when you use our websites, contact customer service, fill out forms, download and use browser extensions or applications created by us, and provide your information to our sales agents (collectively, “Customer Information”). We also use cookies and pixel tags to track your usage of our websites.
Information We Collect
Below is a list of the types of Customer Information we may collect:
Customer Contact Information: Includes your name, address, phone number, fax number, and email address.
Private Customer Information: Includes information necessary to check credit and process payments, such as your Social Security Number, credit card information, and banking details.
Customer Order Information: Includes your contact, billing, and shipping information, as well as details related to your orders.
Demographic Information: Publicly available information such as age, income, home ownership, household size, etc.
Website Usage Information: Information collected via anonymous third-party cookies that tell us how you use and navigate our websites.
Proprietary Analytics: Data such as mouse clicks, scrolling activity, IP address, browser type, and visit information to improve usability and customer experience.
Cookies
We use cookies on this website to enhance your user experience, analyze interactions, and provide embedded content. You can control the use of cookies through your browser settings. Disabling cookies may affect some website features. For more information about cookies, visit allaboutcookies.org.
Cookies We Use
User-input cookies: Track user input such as form completion or shopping cart contents.
Authentication cookies: Identify users once they have logged in.
User-centric security cookies: Detect failed login attempts.
Multimedia player session cookies: Store technical information for playing video or audio content.
Load-balancing session cookies: Manage server load balancing.
UI customization cookies: Remember user preferences like language or display settings.
Social media content sharing cookies: Enable social media content sharing.
Third-party advertising cookies: Used for third-party advertising and analytics.
Categories of Cookies We Use
Strictly necessary cookies: Required for the operation of this website.
Analytical/performance cookies: Help us improve website functionality.
Functionality cookies: Recognize returning users and remember their preferences.
Targeting cookies: Track your visit to tailor website content and advertisements.
Third-Party Cookies
We use third-party cookies for performance and functionality, and to enable social media sharing. These cookies are set by third parties and are controlled by them.
Accepting and Rejecting Cookies
Your continued use of our website after seeing a cookie banner constitutes consent to the use of cookies. You can manage cookies through the link provided in the “Opt-Out Procedures” below.
Apps, Browser Extensions, and Other Platforms
Our Site contains links to other sites, apps, platforms, and services operated by third parties whose privacy policies differ from ours. We recommend you review the privacy policies of any site or service you access. Data collected by our browser extensions or apps is used solely to operate these extensions or apps.
Online Communities and Social Networking Services
Our Site may include online communities and interactive features like profiles, forums, and chat rooms. Information you post in these public areas is publicly available. Be cautious when sharing personal information.
Children Under the Age of 16
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16 without parental consent, we will delete it.
Security Measures
We use encryption and security technologies to protect information stored in our systems from unauthorized access. Access to your Customer Information is restricted to employees and contractors under confidentiality agreements who need to know the information to provide services to you.
How We Use Customer Information
We use your Customer Information to process orders, improve our services, and contact you about relevant products and services. We may share your information with third-party service providers, advertisers, or other third parties as necessary to provide the services you request.
How We Share Customer Information
With Third-Party Product and Service Providers: We share your Customer Information to fulfill your requests.
With Third-Party Advertisers: We do not share Private Customer Information except with service providers.
For Legal and Other Purposes: We may share your Customer Information to comply with legal obligations, protect our rights, or prevent fraud.
Opt-Out and Data Subject Access Request Procedures
You may opt out of communications from us and request access to or deletion of your data through the following methods:
Email Promotions: Unsubscribe via the “unsubscribe” link in our emails or by emailing info@hodlmaven.com.
SMS Messages: Reply “STOP” to opt out of SMS messages.
Data Subject Access Request: Call (203) 702-3513, email info@hodlmaven.com, or write to HodlMaven, Privacy Department, 335 Kent Rd, Kent, CT 06757.
Your California Privacy Rights
California residents have the right to request information about the collection and use of their personal information. You can exercise these rights by following the instructions in the “Opt-Out and Data Subject Access Request Procedures.”
International Users
If you are a resident of the European Economic Area (EEA) or Switzerland, you have specific rights under the General Data Protection Regulation (GDPR), including the right to access, delete, correct, restrict processing, and object to processing of your personal data.
Changes to This Privacy Notice
We may update this Privacy Notice to reflect changes in our business. We will notify you of material changes as required by law.
Terms and Conditions
1. Purpose
These Terms and Conditions (“Terms”) together with our Privacy Policy, state the terms under which you (“you,” “your,” “user”) may use this website (“Site”) and by which HodlMaven.com (“HodlMaven,” “we,” “our,” “us”) provides our services (“Services”). By using this Site and Services, you agree to be bound by these Terms. If you do not accept these Terms, do not use the Site or Services.
2. Copyright
The contents of this Site, including text, graphics, and images (“Site Material”), are protected by copyright. You are authorized to view and download a single copy of the Site Material for personal use. Unauthorized use of the Site Material violates copyright laws.
3. Trademark
The names, marks, and logos on the Site are trademarks owned by or licensed to HodlMaven. Unauthorized use of these marks is prohibited.
4. User Submissions
By submitting reviews, comments, or other information (“Information”), you grant us the right to use, publish, or delete this Information without compensation. We are not responsible for the content of reviews or comments posted by users.
5. Product and Service Rankings
Our Site offers product and service rankings (“Rankings”) for informational purposes. The Rankings represent our opinion and are based on subjective/objective criteria. We recommend conducting your own research before making any decisions.
6. Limitation of Liability
HodlMaven does not warrant that the Site or Services will operate error-free. The Site and Services are provided “as is” without any warranties. HodlMaven is not responsible for any damages resulting from the use of the Site or Services.
7. Disclaimer of Consequential Damages
HodlMaven is not liable for any damages, including incidental, indirect, consequential, or punitive damages, resulting from the use or inability to use the Site or Services.
8. Links
Our Site may contain links to third-party websites. We are not responsible for the content or accuracy of materials on third-party sites.
9. Indemnity
You agree to indemnify and hold HodlMaven harmless from any claims arising from your use of the Site or Services or your breach of these Terms.
10. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
11. Telemarketing and Email Consent
By using this Site or providing your contact information, you consent to receive marketing communications via email, phone calls, and SMS messages. Your consent is not required as a condition of purchase.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of Connecticut. Any disputes will be resolved in the state or federal courts located in Connecticut.
13. Entire Agreement
These Terms constitute the entire agreement between you and HodlMaven regarding your use of the Site and Services.
14. Changes to the Terms and Conditions
We reserve the right to modify these Terms at any time. Your continued use of the Site or Services after modification constitutes your acceptance of the modified Terms.
15. Binding Arbitration, Class Action Waiver
All disputes between you and HodlMaven will be resolved by binding arbitration, not in court. You waive your right to participate in any class action lawsuit.
16. Mobile Marketing Terms
By opting in to receive mobile marketing texts and calls, you agree to receive automated marketing messages from HodlMaven. Message frequency may vary, and standard message and data rates may apply.
For any questions or concerns about these Terms and Conditions or the Privacy Policy, please contact us at info@hodlmaven.com or by mail at HodlMaven, Privacy Department, 335 Kent Rd, Kent, CT 06757.